We ship all orders placed Monday - Friday before 3:30PM PST / 6:30PM EST the same day, unless otherwise noted. For customers within the United States, your order should arrive within 2 business days via USPS Priority Mail. If you do not receive your order within 3 days, please check your mailbox and tracking number, then contact us and we will make sure to get you blending in no time! In some cases, depending on the size of the order, or if your order includes Marketplace products from our partner brands, orders may be shipped via other shipping methods or carriers.
We ship most international orders via DHL and FedEx. Average delivery time is 6-9 business days, but could take longer depending on your country's customs process. This is outside of the control of BlendJet and the shipping carrier. With DHL, once your order arrives in your country, it is transferred to your local postal carrier for final delivery, and DHL tracking may stop updating. If it's been more than 5 weeks, contact us and we will help track down your order. Please note that certain countries may apply tariffs after the package is accepted. We recommend checking with your local post office to find out if that applies to you as BlendJet does not cover customs fees, import duties, taxes or other charges.
Upon order completion, you will receive an email and/or text message confirming your order. You will also receive a shipment confirmation and tracking number via email and/or text message once your package has been prepared for shipment. If you have questions about your order status or did not receive the email, please contact us.